ZOII ASIA PERSONAL DATA POLICY

Zoii Asia Pte Ltd (“Zoii”) recognises the importance of the personal data you have given to us.  It is our corporate responsibility to take all steps reasonably necessary to properly manage and protect your personal data in accordance with this policy;

Our Data Protection Policy outlines our purpose for collection and how we process and disclose the personal data provided to us, and also to assist you in making any decision before providing us with your information and that of other individuals.

You hereby agree to all terms of this Policy, which may be amended from time to time.

INTRODUCTION TO THE PDPA

“Personal Data” is defined under the PDPA to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Common examples of personal data could include names, identification numbers, contact information, medical records, photographs, and video images.

We will collect the personal data which you or your representatives have provided about yourself in accordance with the PDPA (“personal data”). If there is any personal data relating to other individuals, you agree to obtain prior consent from them (or if they are lacking in legal capacity, from their legal representatives, guardians or parents as the case may be) for Zoii and third-parties including its related companies, employees, agents, service providers, organisations and contractors etc (collectively, “appointees”) to collect, use and disclose their personal data for the relevant purposes and on the same terms.

We will notify you of the purposes for which personal data may be collected, used, disclosed and/or processed, as well as obtain your consent for the collection, use, disclosure and/or processing of your personal data for the intended purposes, unless an exception under the law permits us to do so without your consent.

You warrant that all personal data provided by you are true, accurate and complete.

PURPOSES FOR COLLECTION, USE, DISCLOSURE, AND PROCESSING OF PERSONAL DATA

You agree that Zoii can disclose the personal data to appointees and third parties whether sited in Singapore or outside of Singapore for various purposes permitted by law without limiting the generality including:

• processing and/or dealing with any claims including the settlement of claims and any necessary investigations relating to the claims, under your policies,
• carrying out due diligence or other screening activities (including background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that may have been put in place by Zoii,
• carrying out your instructions or responding to any enquiries;
• conducting research, surveys, analysis and development activities (including but not limited to data analytics, surveys (such as insurance survey, customer service survey, branding survey), branding campaign, product and service development and/or profiling;
• communications – this includes but is not limited to communicating with you via phone/voice calls, text messages and/or fax messages, email and/or postal mail. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to you, which could involve the disclosure of certain personal data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages; &
• investigating fraud, misconduct, any unlawful action or omission, whether relating to your application, your claims or any other matter relating to your policy or policies, and whether or not there is any suspicion of the aforementioned;
• comply with legal, regulatory and other good governance obligations, including responding to requests from public and governmental authorities (including those outside your country of residence);
• for monitoring and assessing compliance with Zoii Asia Pte Ltd and related group of companies’ policies and standards;
• any other purposes which you agree to at the time of obtaining your consent.

REQUEST FOR ACCESS AND/OR CORRECTION OF PERSONAL DATA

You may request to access and/or correct the personal data currently in our possession by submitting your request to Data Protection Officer at:

Data Protection Officer

60 Paya Lebar Road

#06-33 Paya Lebar Square

Singapore 409051